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Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to Suupa Plump Co. ("we", "us", "our"). We operate this website and online store to provide skincare products and related services ("Services").
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use our Services.
1. ELIGIBILITY
By using our Services, you confirm that you are at least 18 years old or have permission from a parent or guardian.
2. PRODUCTS
We make every effort to display products accurately. However, colours and appearance may vary depending on your device.
All products are for external use only. Individual results may vary.
We reserve the right to modify or discontinue products at any time.
3. ORDERS
Placing an order constitutes an offer to purchase. We may accept or reject any order at our discretion.
Orders cannot be changed or cancelled once confirmed.
All purchases are subject to our Refund Policy.
4. PRICING
All prices are listed in Australian Dollars (AUD) and include GST where applicable unless stated otherwise.
Shipping costs are calculated separately and displayed at checkout.
We reserve the right to change pricing at any time.
5. SHIPPING
Shipping costs and estimated delivery times are outlined in our Shipping Policy.
We are not responsible for delays caused by carriers or events outside our control.
Risk of loss passes to you upon dispatch.
6. AUSTRALIAN CONSUMER LAW
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
7. INTELLECTUAL PROPERTY
All content on this website is owned by Suupa Plump Co. and may not be used without permission.
8. THIRD-PARTY SERVICES
We may use third-party services (including Shopify) to operate our store. We are not responsible for third-party services.
9. PRIVACY
Your personal information is handled in accordance with our Privacy Policy.
10. LIMITATION OF LIABILITY
To the extent permitted by law, we are not liable for any indirect or consequential loss arising from use of our Services.
Nothing in these Terms excludes rights under Australian Consumer Law.
11. CHANGES
We may update these Terms at any time. Continued use of the Services constitutes acceptance of changes.
12. GOVERNING LAW
These Terms are governed by the laws of New South Wales, Australia.
13. CONTACT
Suupa Plump Co.
Email: hello@suupaplumpco.com.au
14/6 Gillott Way, St Ives, NSW, 2075, AU
ABN 58 533 440 592